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Review before it goes to pharmacies

FedEx Account Setup Flyer

Anthony, the flyer on the left is built from your FedEx setup notes. The orange pins mark eight spots that need your call. Answer each one on the right, then press Submit.

0 of 8 answered

Flyer preview

Partner Pharmacy Action Item

FedEx Account Setup for Rx Tech Network Shipments

Please establish a dedicated FedEx account number for Rx Tech Network shipments. It keeps your network shipping activity identifiable and lets Rx Tech Network view shipments across participating pharmacies once the account is added to its FedEx.com profile.

What your pharmacy needs to do

  1. 1

    Contact your FedEx representative — Ask your aligned FedEx rep to create a dedicated account number under your pharmacy's existing FedEx pricing agreement.

  2. 2

    Use the network naming convention — Request the account name [Pharmacy Name]– RXTN (e.g., ABC Pharmacy– RXTN).

    Note: no space before the dash.

  3. 3

    Confirm your addresses — Use your pharmacy's shipping address as the shipping address. Keep the billing address consistent with your other FedEx accounts.

  4. 4

    Share the new account number — Once FedEx sets it up, send the account number to your Rx Tech Network contact so it can be added to the network's FedEx.com profile.

  5. 5

    Ship on the dedicated account — Use the new account number for all Rx Tech Network–related shipments going forward.

Subject: Dedicated FedEx account for Rx Tech Network shipments

Hi [Representative Name],

Please set up a dedicated FedEx account number for [Pharmacy Name] under our existing pricing agreement for Rx Tech Network–related shipments. Please name the account "[Pharmacy Name]– RXTN," use our pharmacy shipping address for shipments, and keep our billing address consistent with our other FedEx accounts.

Once the account is established, please send us the account number and confirm it is ready to use. Thank you.

Why this helps

  • Separates network shipments from your direct shipping activity
  • Centralized tracking, reporting and volume visibility
  • You keep your direct FedEx relationship and pricing control
  • Clean data that supports future API connectivity

Future pricing alignment

FedEx indicated participating accounts can be aligned under an Rx Tech Network pricing group once a direct agreement between Rx Tech Network and FedEx is in place. For now, continue using your current pricing agreement.

Can't support a second account number?

Apply a consistent identifier — a GL code, reference field, or cost center — to every Rx Tech Network shipment so volume, spend and performance can still be separated and reported accurately.

Rx Tech Network · Partner Pharmacy Shipping Setup

Questions? Contact your Rx Tech Network representative.

Is there a deadline?

Open

On the flyer: Top of flyer

Nothing on the flyer tells pharmacies when to finish.

What if they don't know their FedEx rep?

Open

On the flyer: Step 1

The notes say "your aligned FedEx representative". Smaller pharmacies may not know who that is.

Confirm the account name format

Open

On the flyer: Step 2 and the email

The flyer matches the example exactly, "ABC Pharmacy– RXTN", no space before the dash. FedEx enters the name exactly as requested.

Who receives the new account number?

Open

On the flyer: Step 4

The flyer says "your Rx Tech Network contact" with no name or email.

Say the account is for network shipments only?

Open

On the flyer: Step 5

The memo says the account is used exclusively for Rx Tech shipments; step 5 doesn't say "only".

Which extra benefits should pharmacies see?

Open

On the flyer: Why this helps

The memo lists seven benefits; the flyer shows four.

The last one may read to pharmacies as moving their volume elsewhere.

How does the GL code / reference option work?

Open

On the flyer: Fallback box

The memo also mentions "other unique identifier" and billing reconciliation, and doesn't say who picks the identifier.

Also add "other unique identifier" and billing reconciliation?

Include the partnership statement?

Open

On the flyer: Bottom of flyer

The memo closes by saying this is a partnership outside the FedEx ecosystem, so a dedicated account or consistent identifier is critical.

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